Due to the restoration and repair of Union Terminal, some of our museums are closed. Duke Energy Children's Museum is OPEN. To learn more, visit myunionterminal.com or sign up for our Repair and Restoration eNewsletter.
Monday-Saturday: 10 a.m. to 5 p.m.
Sunday: 11 a.m. to 6 p.m.
Cincinnati Museum Center
1301 Western Avenue
Cincinnati, OH 45203
(800) 733-2077 (toll free)
TTY: (800) 750-0750
Cincinnati Museum Center parking is $6 per vehicle (cash or credit), $4 after 4:30 p.m. and free for Members. We have installed a new parking kiosk! Members can scan their Member Passes at the kiosk to receive free parking. If you have questions about our new system, please click here. Please call us if you experience any issues using our new system by calling (513) 287-7000.
NEW! Google Museum View
No matter where you are in the world, you can now tour every part of Union Terminal thanks to the Google Cultural Institute! Using the same technology used in Google Street View, you can click through the grand Rotunda and take it all in with a 360 degree view. You can also explore all three of our museums, and peer into rooms that are not always open to the public, such as the historic Harold C. Schott Union Terminal President's Office and the Cincinnati Dining Room.
Please note that this map does not reflect the current accessibility of the building during repair and restoration.
Additionally, Google Art Project now showcases over 65 high-res images of pieces of our fine art collection that depict people, places and things that represent Cincinnati since its founding. Start exploring here!
Food & Refreshments
We offer sandwiches, salads and a Starbucks® cart, which offers coffee, tea and snacks. Food is available from 11 a.m. to 3 p.m.
Arriving by Car and Parking
Parking is $6 per vehicle (cash or credit) upon entry and $4 after 4:30 p.m. Parking is free for Members. For guests with officially registered disability decals, 20 parking spaces are designated and available on a first-come, first-served basis. For assistance getting into the building, call Public Safety at 513-287-7048 at least 24 hours in advance. An officer will arrange assistance for you.
A golf cart shuttle is available on most days during regular daytime hours of operation for guests needing mobility assistance from the parking lot to the front entrance of Union Terminal. Safety of our guests is our highest priority and weather or other factors might result in the shuttle being unavailable without prior notice.
Arriving by Van or Bus
The Cincinnati Metro No.1 bus connects downtown to Cincinnati Museum Center, the Cincinnati Zoo and Mt. Adams. There is a stop near the Museum Center entrance. Download the schedule here. Bus and van drivers may drop you off at the entrance. Buses arriving with school groups may park near the rear of the lot.
Our entrance is no longer accessible by vehicle, but guests are able to use the front door.
Automatic Front Doors
Our historic front doors are heavy. Doors to the far left and far right have push-plates mounted on the wall for automatic opening. Some interior doors of the same type also have push-plate controls.
An elevator in the Rotunda, to the right of the main entrance as you come in the front doors, serves the Lower Level lobby with access to Duke Energy Children’s Museum, restrooms, grab-and-go food service, Westheimer Exhibit Hall and the Children’s Shop.
Duke Energy Children's Museum is reserved for general admission visitors on Mondays. Groups visits are limited to Tuesday through Sunday.
Duke Energy Children's Museum visiting policy
As a Cincinnati Museum Center policy, no adults will be admitted into the Duke Energy Children’s Museum without accompanying children. If you are an educator or college student wishing to visit, please contact Tony Lawson or Chantal Hayes in advance of your visit to arrange admission.
Located on the lower level near the elevator or inside the Duke Energy Children's Museum.
Water fountains are near the elevators on the Lower Level and are wheelchair accessible.
An ATM is located near the front entrance in the Rotunda in front of the Public Safety Office.
Lockers are available for use on a first-come, first-serve basis in the Lower Level lobby. Lockers require two quarters. Change machines are located next to these locker areas for convenience.
Stroller are available for rental on a first-come, first-served basis from the Box Office. $10 is required to rent the stroller and $5 is refunded upon return of the stroller in the same condition as when issued.
Wheelchairs are available for rental on a first-come, first-served basis from the Box Office. $10 is required to rent the wheelchair and $5 is refunded upon return of the wheelchair in the same condition as when issued.
First Aid Services
First Aid services are available in the Public Safety Office. For emergencies, contact the nearest staff member who will contact Public Safety.
We are nursing-friendly and have privacy areas available.